STRI Research
Smithsonian Tropical Research Institute
STRI Facilities Visitors
Perception Survey
General information
Is this your first time at STRI?
(Required)
Yes
No
Please choose the housing facility that you reserved
(Required)
Agua Salud
Ancon
Barro Colorado Island
Bocas del Toro
Fortuna
Galeta
Gamboa
Dorms, furniture and appliances
Rate the cleanliness of the dormitories that you reserved
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
If your answer was below expectations or lower, please provide details
(Required)
Evaluate conditions of furniture and appliances available in your dormitories
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Response time for maintenance reports
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Service level
Evaluate the service level in the following services:
Plumbing
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Electricity
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Carpentry
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Locksmith
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Internet Connection
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Air Conditioning
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
We appreciate your recommendations about how to improve your housing experience:
Billing and Invoicing
How will you evaluate our billing and invoicing services in general?
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
N/A
Invoices are complete and accurate?
(Required)
Yes
No
If your answer is “no”, Please explain:
(Required)
Billing issues are fairly and satisfactorily resolved?
(Required)
Yes
No
If your answer is “no”, Please explain:
When there is an issue with an invoice, our staff is accommodating and helpful?
(Required)
Yes
No
If your answer is “no”, Please explain:
(Required)
Our payment policies were explained properly and clearly to you upon check in?
(Required)
Yes
No
If your answer is “no”, Please explain:
(Required)
Do you have any comment that will help us improve our billing procedures?
Dining
If your facility has dining facilities, please answer the following questions:
Please select the meal that you are evaluating
(Required)
Breakfast
Lunch
Dinner
Which dish you liked the most?
How will you evaluate your meal experience?
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
NA
If you answer was below expectations or lower, please explain:
(Required)
Please evaluate the cleanliness of the dining facilities
(Required)
Above expectations
Meet expectations
Below expectations
Unacceptable
NA